FAQs

1. What products do you sell?
We specialize in a wide range of beautiful, high-quality vases perfect for every occasion and space. Our collection includes both decorative and functional designs, including modern, classic, and minimalist styles.

2. Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United Kingdom.

3. How long does shipping take?
Orders are typically processed within 2–3 business days. Delivery usually takes 5–7 business days, depending on your location. However, delays may occur due to external factors like weather or postal issues.

4. Can I change my order after placing it?
Once an order has been processed, we are unable to make changes. If you need to cancel or modify an order, please contact us as soon as possible at Support@Danielllc.shop. If your order hasn't been shipped yet, we'll do our best to accommodate your request.

5. Do you accept returns?
Yes, we accept returns! You have 30 days from the date of delivery to return your vase. Please refer to our Return and Refund Policy for detailed instructions.

6. How do I return an item?
To return an item, please contact our support team at Support@Danielllc.shop to initiate the return process. You will need to ensure that the vase is unused and in its original packaging.

7. How do I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order's progress.

8. What happens if my item is damaged or defective?
If your item arrives damaged or defective, please contact us within 7 days of receiving your order at Support@Danielllc.shop. We will arrange for a replacement or a refund.

9. Do you ship internationally?
Currently, we only ship to the United Kingdom. We do not offer international shipping at this time.

10. How can I contact you?
You can reach us by email at Support@Danielllc.shop. We aim to respond to all inquiries within 24–48 hours during business hours.